Why More Industries Will Implement Artificial Intelligence in 2017

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Why More Industries Will Implement Artificial Intelligence in 2017

Major industries including financial services, health care, telecommunications and education are using artificial intelligence to implement predictive analytics in applications that serve customers or leverage new business opportunities.

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Lack of In-House Data Experts an Issue

Current employees who do have deep industry knowledge often don't have the analytical skills required to turn data into actionable insights. Last year, an MIT Sloan Management Review showed that 40 percent of companies report the lack of analytical skills as a critical challenge, but only 1 in 5 have done anything about it.

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Enterprises That Hesitate to Use AI Risk Being Bypassed

With AI being more widely used in the consumer and enterprise worlds, companies that do nothing will risk falling behind irretrievably. And, any outside analytical support will have to reshape its general data models to specific industry needs. Accenture's partnership with Amazon Web Services is one recent example of an attempt to help clients marry industry expertise with robust data capabilities.

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Vertical-Specific Tools Can Provide Customized Applications Quickly

An AI system that swims in a data pool containing only credit-card transactions not only will become expert at detecting fraud, but also will be able to provide proactive suggestions. If your metadata shows you're a frequent traveler, your bank not only will know not to deny you a coffee after your flight to Hong Kong, it also might prompt you to switch to a credit card that offers more frequent flier rewards points.

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Companies Are Getting Smarter About Tech Investments

Technology vendors no longer will be able to make general appeals to the enterprise or try to woo consumers with aesthetics and style. The enterprise applications that succeed in 2017 must be able to map to specific customer and business paths, which varies widely by industry.

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AI Portion of IT Market is Growing Fast

Data researcher IDG projects worldwide revenues for IT products and services will grow to $2.7 trillion in 2020, and a large proportion of that momentum will come from third-party platforms that aid companies in verticals such as financial services and manufacturing.

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Complex Sales Cycles Mean Engineers Need to Be More Than Engineers

Selling a highly-integrated software application as a service means sales cycles are longer and product engineers must be involved right away, engaging directly with customer and prospects. Anyone whose sole job is to liaise between the two groups should be concerned about job security, even those with great "people skills."

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Big Companies Are Shedding Bloatware

Big companies will eschew bloatware for applications that provide essential industry-centric applications and nothing else. Bloatware is defined as software whose usefulness is reduced because of the excessive disk space and memory it requires. IDC predicts worldwide spending on cloud applications will increase to more than $141 billion in 2019 from $70 billion in 2015, with the vast majority of growth in industry-specific applications.

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Companies That Use the Power of Vertical Expertise Will Emerge

Slack, the team collaboration software company, aggressively incorporated third-party apps to help its users build their channels into something much more than email. As Aaref Hilaly of Sequoia Partners said, services such as Slack that focus on integration and automation with existing systems will be used more often. Moreover, those services that people use daily can use AI to capture data automatically—something that big, isolated systems of record have yet to achieve.

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Microsoft Hits Business Highs in 2016 with Cloud Services, Windows 10

In 2016 Microsoft achieved levels of success it hadn't seen since the dotcom boom of the late 1990s. Its revenue and earnings have been on a roll this year, and its stock price is hitting new highs as the year comes to an end. It has taken eight years for the company to fully recover from its low points during the last recession that started in 2008. But the company now is as rich and powerful that it has ever been in the IT industry. The Redmond, Washington, software giant now offers enterprises a sprawling suite of Azure services, from basic cloud storage and virtual machine deployments to its promising artificial intelligence and blockchain solutions. Although Amazon Web Service (AWS) continues to dominate the cloud computing market, Microsoft is making strong progress in building out its cloud services portfolio. Rival cloud providers let out a big sigh of relief this year after Microsoft...
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