Does IT Outsourcing Pose Security Risks?
Companies thinking about outsourcing IT jobs may want to take a close look at how that will impact security. That is the message of a new report commissioned by VanDyke Software and carried out by Amplitude Research. In their annual survey of network administrators and IT professionals, researchers discovered that organizations that outsourced tech jobs were more likely to report network intrusions. Sixty-one percent of the 350 respondents whose organizations outsource IT jobs experienced an unauthorized intrusion in the last two years. That number compares with 35 percent of those whose companies don't outsource. The findings apparently fit in with most of the respondents' attitudes, as 69 percent said they felt outsourcing had a negative impact on security. Of the others, just 9 percent said the impact was positive, while 22 percent said the impact was zero. "The survey results indicate there is sentiment, as well as initial data, that suggests outsourcing tech jobs offshore is a matter that needs greater scrutiny in the area of network security," Jeff Van Dyke, president and founder of VanDyke Software, said in a statement Sept. 29. Missing from the survey is any information about what could have caused the disparity in incidents between those that outsource and those that don't -- such as information about the specific intrusions or security practices of those organizations. But if the statistics are to be taken at face value, Van Dyke's point about companies needing to carefully consider the impact outsourcing has on their overall security posture is valid. Here are some other interesting stats from the report:
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Comments (4)
The BPO sector will continue rapid growth as the global economy recovers from recession. However, businesses will become increasingly sophisticated at evaluating risks associated with IT offshoring. A combination of international regulations and industry certification programs should mitigate the biggest risks, namely intellectual property theft and data security.
Charlie
Posted by Philippine Outsourcing | May 17, 2010 1:32 AM
Outsourcing of business functions is a growing trend that helps firms cut costs, it also brings potential security risks -- particularly when outsourcing involves entities owned and operated abroad. Corporate leaders need to be on guard and know who their business partners are and what security measures they have in place to protect against loss, whether through unintended leakage of proprietary business information, deliberate thefts of intellectual property, or outright economic espionage.
Posted by Contact Center Philippines | June 16, 2010 1:10 AM
Well, outsourcing IT does pose a security risk for companies. However, outsourcing this sector is essentially the same as anything else that involves security - know your potential and limits, consider the margin of loss, the benefits and evaluating the risks.
Posted by Telemarketing | September 13, 2010 1:41 PM
Thank you for pulling out the interesting facts from the report. As in any industry, there are security risks. Companies must make the effort and take extra steps for security purposes.
Posted by Telemarketing Services | September 24, 2010 12:07 AM